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Customer Service Officer
LION CITY RENTALS PTE. LTD.Singapore11 days ago
Job descriptionMinimum "O" Level certificate Proficient in Microsoft Excel and Google Sheet Bilingual Attentive with good interpersonal and communication skills Able to work under pressure Able to work on alternate Saturday
Job Description :
- Attend to inbound and outbound calls / emails and update cases in the system
- Handle clients' feedback and liaise with backend support to resolve issues
- Follow up with internal and external parties to ensure smooth closure of cases
- Provide timely feedback to clients on collection, discrepancies and payments
- Manage Car Queue System and keep front desk area clean and neat
Perform any other tasks as and when assigned
Requirements :
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Customer Service Officer • Singapore