TEAM LEADER - Islandwide, SG

Roles & Responsibilities

Job Description

• Maintain smooth running of Front of House operation, and deliver positive dining experience for customers.
• Stand-in on any Front of House duties as and when required.
• Attend to customer complaints and provide resolution.
• Obtain and review customer feedback to ensure customer satisfaction.
• Promote sales and be familiar with menus and promotions.
• Maintain service standards and code of conduct among Service Crew.
• Assign work station and duties to Service Crew during peak period.
• Ordering of bakery stock and dry stock.
• Serve as manager on duty in the absence of managers.
• Perform any other duties and responsibilities as assigned by the Managers.

Requirement

Tell employers what skills you have

Coaching

Management Skills

Asset Management

Leadership

Housekeeping

Interpersonal Skills

Wealth

Administration

Good Communication Skills

Team Lead

Bakery

Customer Satisfaction

Team Leader

Customer Service

Able To Work Independently