Retail Operations Director (Singapore)

Retail Operations Director (Singapore)

We’re looking for a skilled Retail Operations Director to lead our luxury retail efforts in Singapore. This key role calls for a strategic thinker who’s passionate about creating outstanding customer experiences and driving business growth. Join us to shape the future of high‑end retail by managing key performance metrics, working closely with cross‑functional teams, and inspiring our talented staff to excel.

About the role

• KPI Analysis : Monitor key performance indicators like sales, foot traffic, and conversion rates to spot trends and drive growth in the luxury market.
• Strategic Action Plans : Create and execute data‑driven strategies to fix underperformance, boost sales, and maximize profits.
• Cross‑Functional Collaboration : Partner closely with Marketing, Supply Chain, and Store Operations teams to align on business goals.
• Operational Leadership : Manage daily store operations, ensuring smooth execution of high‑end retail standards.
• Team Development : Coach and mentor store staff to improve performance and deliver premium customer experiences.
• Business Reviews : Regularly evaluate KPI progress, profitability, and operational efficiency.
• Performance Reporting : Provide ongoing reports to headquarters on operations, key metrics, and partner needs.

Qualifications

Seniority Level

Employment Type

Job Function

Industries

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