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Senior / Patient Service Associate (Inpatient Ward) (2-Year contract) - D25 Kranji, Woodgrove, Woodlands, SG

WOODLANDSHEALTH PTE. LTD.D25 Kranji, Woodgrove, Woodlands, SG

8 days ago

Job description

Roles & Responsibilities

Duties & Responsibilities

Perform admission procedure and coordinate with Bed Management Unit for bed booking and reservation
Attend to queries from both internal and external customers
Render assistance to patients when necessary
Collect payment for services rendered and accountable for payment collected
Provide financial counselling to patients
Assist with appointment scheduling for patients' follow up
To maintain the cleanliness and tidiness of the wards' counters

Requirements

Possess at least a GCE 'N' or 'O' levels, Professional Certificate / NITEC / Higher NITEC or Diploma

Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)

Experience in frontline customer service is preferred

Possess the ability to work 2 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg / Careers), WHC Career Webpage (whc.sg / joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Tell employers what skills you have

can do attitude

Customer Service Oriented

Dependable Team Player

Patient Admission

Multitasking Skills

Healthcare

Highly Adaptable

Patient enquiries

Computer Literate

Eye for Details

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Patient Service Associate • D25 Kranji, Woodgrove, Woodlands, SG