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Application Support (Linux, Trading system)

EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG

8 days ago

Job description

Roles & Responsibilities

A fast-paced technology firm specializing in advanced trading platforms is looking for Application Support Analysts to join its Singapore-based team. This role is focused on delivering high-quality functional and technical support for trading applications used by professional traders and financial institutions across global markets.

This position is ideal for someone who thrives in a technically challenging environment and enjoys problem-solving in real time, particularly in the areas of electronic trading, exchange connectivity, and system performance.

We are hiring at multiple levels of seniority :

Junior professionals with 1–3 years of relevant experience, and
Experienced professionals with 4–7+ years of relevant experience.

Key Responsibilities

Respond quickly to client support requests and provide timely, effective solutions.

Monitor and address real-time alerts across mission-critical infrastructure.

Troubleshoot and resolve issues related to trade execution, risk management, and market connectivity.

Analyze complex trading activity and order history to identify and resolve anomalies.

Coordinate deployment and configuration of trading systems for new clients.

Manage installation and upgrade processes for software releases.

Collaborate with internal engineering teams and external exchanges on new feature rollouts and testing.

Support infrastructure upgrades, including server and network enhancements.

Configure and support exchange gateways (e.g., CME, EUREX, SGX, JPX, HKFE, SHFE) using various protocols (FIX, ITCH / OUCH, OmNet, etc.).

Job Requirements

Degree in Computer Science, Engineering and related fields, or equivalent hands-on experience supporting front-office trading or financial systems .

Strong Linux experience, including command line tools (e.g.,

grep

sed

awk

Competence with network troubleshooting tools such as

telnet

ssh

tcpdump

, and

ncat

Ability to multitask and prioritize effectively in time-sensitive and high-pressure environments.

Excellent communication skills, both written and verbal.

Demonstrated problem-solving skills with a focus on customer satisfaction and root cause resolution.

Self-motivated with the ability to work independently and escalate when necessary.

Nice to have :

Experience supporting Windows-based front-office trading tools.

Familiarity with messaging middleware systems.

Exposure to cloud environments (e.g., AWS).

Comfort with tools such as Excel, Jira, or other case / ticket management platforms.

Understanding of relational databases and writing SQL queries.

Tell employers what skills you have

Electronic Trading

level 2 support

Excellent Communication Skills

Telnet

Troubleshooting

Ability To Work Independently

Ticketing

Level 2 product support

Unix

Risk Management

Trading Systems

SQL

JIRA

Application Support

Tcpdump

Banking

Databases

Linux

Technical Support

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Application Support • D01 Cecil, Marina, People’s Park, Raffles Place, SG