Executive Food Service Manager

Job Description

The ideal candidate will possess a strong background in food service management, with a proven track record of overseeing daily operations and ensuring seamless customer experiences. They must have excellent leadership skills, the ability to multitask, and strong communication skills.

Key Responsibilities

• Operational Management : Oversee efficient and effective daily operations of the food service business, manage food safety, hygiene, and compliance with health regulations, optimize workflow, and ensure smooth service operations.
• Customer Service Excellence : Build and maintain strong customer relationships, handle customer inquiries, complaints, and feedback, implement strategies to improve overall customer experience.
• Team Leadership & Training : Lead and manage high-performing teams, conduct staff meetings to ensure alignment with company goals and policies, provide training and development programs to enhance team skills and efficiency.
• Security & Compliance : Ensure all security protocols and procedures are followed, monitor and address any potential security risks within the establishment.
• Cross-Functional Support : Assist in other operational areas as needed, collaborate with other departments to achieve business goals.