Islandwide, SG - Patient Service Associate (Healthcare)

Roles & Responsibilities

About the Role :

As a Patient Service Associate, you will be the first point of contact for patients at our polyclinics, assisting them with registration, appointment scheduling, payments, and general enquiries. You will also promote and educate patients on available health services and programmes, ensuring a smooth and positive experience for every visitor.

Responsibilities :

• Attend to patients’ queries and assist with registration, appointment scheduling, and payments.
• Help patients navigate the polyclinic services and resolve any challenges.
• Promote health services and educational programmes to patients.
• Deliver prompt, friendly, and professional frontline service in a fast-paced environment.
• Support administrative and operational activities as required.

Skills & Attributes :

Locations :

Openings are available at Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang, Serangoon or etc.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No : R1549345

EA : 24C2293

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Ability to Multitask

Troubleshooting

Advertising

Data Analysis

Customer Experience

Housekeeping

Healthcare

Approachable

B2B

Team Player

Disposition

Scheduling

Service Excellence

Appointment Scheduling

Nursing Care