Roles & Responsibilities
1. Operations & Performance
- Ensure smooth daily operations and workflow efficiency.
- Set and review key performance indicators (KPIs) for departments.
- Drive process improvement and productivity initiatives.
- Ensure quality standards and service delivery meet company expectations.
2. Business Development & Client Relations
Identify new business opportunities and strategic partnerships.Maintain and strengthen client and vendor relationships.Oversee tenders, proposals, and major project negotiations.Represent the company in key meetings and industry events.3. Compliance & Risk Management
Ensure compliance with legal, safety, and company policies.Oversee audits, safety checks, and certifications.Manage risks and implement preventive measures.4. Reporting & Communication
Report company performance to the Board / Managing Director.Prepare periodic management and financial reports.Ensure clear communication between departments and management.Tell employers what skills you have
Vendor Relationships
Budgets
Leadership
Process Improvement
Risk Management
Administration
Strategy
Accounting
Compliance
Audits
Human Resources
Customer Service
Business Development
Strategic Partnerships
Japanese
Service Delivery