Patient Service Associate (Community Clinic)

Roles & Responsibilities

Job Description : Registration

• Responsible for reception of all appointment and walk-in patients at the community clinic.
• Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient’s personal particulars such as email, mailing address and contact number.
• Ensure patients’ identifiers are verified for all patients when handling patient registration, which includes the verification of tests / procedures ordered by doctors.
• Ensure that relevant instructions are communicated effectively to patients prior to their tests / procedures.
• Ensure relevant Authorization Forms are filled in accurately with patients’ endorsement and approval,
• Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
• Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management

Clinical Duties

Service Excellence

Equipment, Supplies, and Maintenance

Others

Job Requirements :

The provision of your personal data to us will be deemed as consent to our collection, use and disclosure of your personal data for the purposes of your job application and / or employment, as permitted under the Personal Data Protection Act 2012 (PDPA).

Tell employers what skills you have

Dispatching

Community Health

Inventory

Healthcare

Consumables

Weight

Authorization

Pressure

Cashiering

Team Player

Patient Registration

Customer Service

Disposition

Medical Records

Service Excellence

Appointment Scheduling