Roles & Responsibilities
Job Description :
- Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
- Attend to claims investigations, service recovery and enquiry
- Attend to medical clarification with hospitals and clinics
- Involve in projects assigned by supervisor
- Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints
Who we are looking for :
Competencies & Personal Traits
Strong command of the English language (spoken and written)Familiarity with human anatomy, general diseases and disease managementWorking Experience
2 years of experience as a Life & Health claims assessorProfessional Qualifications
OMA, FLMI (Fellow, Life Management Institute)Education
Degree holder of biology & life sciences disciplineTell employers what skills you have
Hospitals
Reinsurance
Healthcare
Investigation
Service Recovery
Assessor
Biology
Compliance
Team Player
Regulatory Requirements
Customer Service
Life Sciences
Disease Management
Anatomy