Sales Admin Assistant

Job Description & Requirements

• Process customer orders and inquiries via email, purchase order or phone call.
• Submit soft copies of invoices through customers' email addresses or online portals.
• Execute and manage order processing transactions accurately, including product selection, pricing, and delivery schedules.
• Coordinate with warehouse and logistics departments to organize order dispatch and delivery.
• Handle order modifications, cancellations, and return / exchange requests, ensuring compliance with company policies.
• Maintain systematic and detailed records of orders and invoices, with complete document filling.
• Collaborate with customers and finance teams to resolve pricing discrepancies, credit issues, or