MUN TING XIANG MTX PTE. LTD. - Outlets General Manager

Roles & Responsibilities

• perational oversight : Manage daily operations from opening to closing, ensuring efficiency and adherence to procedures.
• Staff management : Hire, train, schedule, and evaluate employees. Foster a positive team environment and address performance issues.
• Customer service : Ensure a high level of guest satisfaction by handling feedback, resolving complaints, and setting high service standards for staff.
• Financial management : Monitor budgets, control costs, manage inventory, and track sales to meet financial goals.
• Compliance and quality control : Maintain strict adherence to health, safety, and food safety regulations. Ensure food and beverage quality standards are met.
• Inventory and ordering : Monitor stock levels, place orders, and manage inventory to prevent shortages or waste.
• Marketing and sales : Develop and implement strategies to improve sales and profitability.
• Facility maintenance : Ensure the outlet and its equipment are clean, well-maintained, and presentable.

Tell employers what skills you have

Sales

Budgets

Leadership

Quality Control

Food Safety

Financial Management

Inventory

Marketing

Strategy

Compliance

Cashiering

Monitor Budgets

Facility Maintenance

Customer Service

Staff Management

Scheduling