PCF is the leading Preschool Anchor Operator (AOP) in Singapore, with about 1 in every 5 children enrolled in preschool being in Sparkletots centres. We operate over preschools island-wide with an enrolment of over 40, children. PCF is committed to offering high-quality preschool education to our children and families.
This role is pivotal in communicating work processes and driving organizational changes to the various stakeholders. It also provides operational support to Centres, particularly providing leadership support and guidance.
- Strengthen the Communication Channel with Centres
- Strengthen the communication channel with our Centres and other relevant stakeholders, providing support to manage and guide Centre staff in addressing operational issues and new projects.
- Work closely with the centre leadership team to facilitate and support staff while implementing the digital transformation process.
- Standardisation of Processes
- Review SOP and work towards standardization of work processes among Sparkletots.
- Guide centre leaders in leading and guiding staff towards the organization’s culture and values.
- Build a strong community of leaders in PCF and provide them with strong peer support and network.
- SSWB
- Assist in the overseeing and monitoring of SSWB Leadership Programme for Centre Leaders to bring about greater awareness of SSWB and Children First amongst Centre Leaders and help them build the Children First culture in the Centres.
- Assist in conducting training/briefing sessions on SSWB related matters and provide guidance to staff/centres.
- Other duties
- Be familiar with centres’ operating standards/guidelines and assist in implementing workplans to meet KPIs and/or other desired outcomes.
- Support the Directors in work/initiatives to improve the service and/or operational efficiency & performance of PCF Centres/Services.
- Take up any other duties as assigned by RO/PCF Management.
Job Holder Requirements:
- Diploma/Degree
- At least 5 years of relevant working experience
- Strong people skills
- Excellent written and verbal communications skills
- Experience in education services or a service-oriented industry
- Possess sound knowledge of regulatory requirements
- Possess a collaborative attitude and work well in a team-oriented work environment
- Strong organisational skills with the ability to multi-task
- Ability to work well under pressure and tight deadlines