Patient Service Associate (7-months Contract)

Roles & Responsibilities

Job Responsibilities

• To ensure registration kiosks are in operations according to operations hours
• To register visitors according to KKH's guidelines, procedures and policies
• To assist patients / visitors on general enquiries, patient locations, directions and facilitate kiosk registration
• To assist patients / visitors on delivery of items to the wards as and when required.
• To distribute and collate forms, letters and other communications materials required by KKH
• To ensure Patient's information are kept confidential
• To constantly check that the environment at work area is always tidy and safe. Also, to inform relevant department for support when required.
• To refer to Team Leader on any unusual ground issues that may be encountered
• To records any incidents in to an incident logbook. New incidents recorded in the logbook are to be presented to Company within 24 hours.
• To maintain proper housekeeping at work area

To record his / her temperature daily during YELLOW, ORANGE and RED Dorscon level or when required by KKH.

Job Requirements

Tell employers what skills you have

Able To Multitask

Microsoft Office

Microsoft Excel

Housekeeping

Healthcare

Good Communication Skills

Cashiering

Communication Skills

Administrative Support

Team Leader

Team Player

Customer Service

Disposition

Scheduling

Appointment Scheduling