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IT Infrastructure Engineer(shifts 24 / 7 on-site)_Contract
RADIANT DIGITAL SOLUTIONS PTE. LTD.Islandwide, SG6 days ago
Job descriptionBachelor's degree in Computer Applications or related field 10+ years of relevant experience Strong knowledge of IBM AIX, RHEL 6 / 7 / 8, and VMware. Experience with AWS Cloud, SQL databases, and application support. Familiarity with ITIL framework and enterprise ticketing tools (ServiceNow, Remedy, iChamp). Certifications in AWS Cloud Practitioner and Site Reliability Engineering are a plus. Excellent troubleshooting, analytical, and communication skills.
Roles & Responsibilities
Job Title : IT Infrastructure Engineer
Key Responsibilities
- Perform work in shifts to provide 24 / 7 on-site or on-call support.
- Incident and Problem management.
- Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
- Provide root cause analysis techniques to determine cause and resolve complex system issues.
- Perform post-resolution follow-ups to ensure problems have been adequately resolved.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Work with onsite and offshore teams across multiple technologies / applications
- Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
Required Skills & Qualifications :
Tell employers what skills you have
Troubleshooting
Ticketing
Management Development
Active Directory
VMware
Throughput
AIX
SQL
Problem Management
Application Support
Reliability Engineering
Performance Tuning
ITIL
ServiceNow
Databases
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It Infrastructure • Islandwide, SG