Business Analyst – Merchant Integration

Hyphen ConnectWorkFromHome, Singapore, Singapore

9 days ago

Job description

Job Summary

We are hiring for an innovative crypto wallet and payment network startup who are looking for a Business Analyst to support the merchant integration of our crypto wallet app, focusing on requirements gathering and stakeholder alignment for crypto payment systems. You will bridge technical and business teams to deliver merchant APIs, POS systems, and portals by January 2026. This remote role requires strong analytical skills and experience in payment or e-commerce systems.

Responsibilities

Research, gather and document requirements for merchant integration, including APIs, POS systems, and merchant / customer portals.
Collaborate with merchants and external developers to align with the company’s crypto payment solutions with business needs.
Work with the Tech Lead and Integration Engineer to translate business requirements into technical specifications.
Analyze merchant workflows to optimize QR / NFC and POS payment processes for crypto transactions.
Support testing and validation of merchant integration features to ensure usability and reliability.
Provide input on admin and developer portals to enhance merchant onboarding and management.

Qualifications

3+ years of experience as a Business Analyst in fintech, e-commerce, or payment systems.

Strong understanding of merchant payment flows and POS integration.

Experience gathering requirements and creating technical specifications for APIs or portals.

Familiarity with crypto payments and blockchain technology (e.g., Ethereum, stablecoins).

Excellent communication and stakeholder management skills.

Ability to work hybrid and align with Hong Kong / Singapore time zones.

Preferred Skills

Experience with crypto payment gateways (e.g., Coinbase Commerce, BVNK) or POS systems.

Knowledge of QR / NFC payment workflows and merchant onboarding processes.

Background in working with distributed teams across Asia.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Research, Analyst, and Information Technology

Industries

Staffing and Recruiting

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Merchant Integration • WorkFromHome, Singapore, Singapore

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