Islandwide, SG

Roles & Responsibilities

We are looking for a Retail Operations Manager to lead and organise the daily operations of our retail stores and motivate our team to provide positive vibes and excellent customer service.

Job Descriptions :

• Over-all in charge in overseeing the operations across all our retail stores.
• Responsible for the overall performance and sales of the our stores and ensures that sales targets are met.
• Responsible for the financial performance of the stores in accordance with budget guidelines.
• Plan, organize and allocate the team for the setup and execution of functions and events.
• Ensure regular briefing are planned and executed to enforce good communication within the team.
• Set and maintain service standards across our restuarants
• Recruit, hire , train and supervise staff across our stores including coordination work and staff schedules
• Nurture friendly relationship with customers to increase loyalty at our stores

Job Requirements :

Tell employers what skills you have

CRM

Coaching

Store Operations

Leadership

Assertive

store events

Customer Experience

Inventory

Job Descriptions

Succession Planning

Store Management

store display

Retail Sales

Merchandising

retail stores

Customer Satisfaction

Customer Service

People Management

in store sales