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Admin Executive (Services Support) - Contract - Islandwide, SG

Admin Executive (Services Support) - Contract - Islandwide, SG

SCIENTEC CONSULTING PTE. LTD.Islandwide, SG
5 days ago
Job description

Roles & Responsibilities

  • ️ Exciting Admin Support exposure in the Social Services sector!
  • Mon - Fri, office hours
  • Up to $2,800 per month
  • Buona Vista MRT
  • 9-month contract

Key Responsibilities :

  • Manage and respond to enquiries through the Services Mailbox, ensuring professionalism, accuracy, and timeliness.
  • Maintain and update a library of response templates to improve efficiency and consistency.
  • Escalate complex issues to relevant team members while safeguarding service quality.
  • Support the onboarding, access management, and account maintenance of users.
  • Provide first-line support for system enquiries, troubleshooting issues in collaboration with stakeholders.
  • Assist with programme reporting, data entry, and analysis to support service performance reviews.

    • Requirements

  • Minimum Diploma qualification; additional certifications in administration, communications, or social services are advantageous.
  • 2 years of experience in administrative support, enquiry management, or customer service, preferably in the social service sector.
  • Familiarity with database systems, reporting platforms, or data management processes.

    • By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com / privacy-policy).

    This authorizes us to :

    Contact you about potential opportunities.

    Delete personal data as it is not required at this application stage.

    All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

    Goh Yi Min, Mai - R22104617

    ScienTec Consulting Pte Ltd - 11C5781

    Tell employers what skills you have

    Account Management

    Troubleshooting

    Interpersonal Skills

    Social Services

    Data Management

    Administration

    Data Entry

    System Administration

    Administrative Support

    Consulting

    Customer Service

    Technical Support

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    Admin Executive • Islandwide, SG