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Senior Customer Service Associate (Retail) - Islandwide, SG
GIORDANO ORIGINALS (SINGAPORE) PRIVATE LIMITEDIslandwide, SG18 days ago
Job descriptionInstruct and supervise staff in correct execution of all company operations Coach and counsel staff with regard to the standard set by the company Ensure that staff adheres to company's code of conduct & ensure fair practice at work GCE "O", "N" Level or ITE certificate 2 to 3 years of sales experience or customer service experience Willing to work on weekends and public holidays (6 days workweek) Excellent verbal communication and selling-up skills Strong orientation towards providing excellent customer service Team player
Roles & Responsibilities
Description : Operations
- Responsible for the daily operations of retail outlet
- Monitor sales & manage inventory level to ensure adequate stock to maximize sales
- Responsible for the stock variance within his / her shop
- Assist in manpower planning
- Maintain high level of customer service standards
- Create a friendly and yet competitive sales environment to maximize sales output
- Ensure in-store display is carried out according to VM instruction or guideline
Staff Management
Requirements :
Tell employers what skills you have
Sales
Microsoft Excel
Verbal Communication
Manpower Planning
Trend
Inventory
VM
Selling
Sales Process
Cashiering
Customer Satisfaction
Team Player
Customer Service
Staff Management
Customer Service Experience
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Retail Associate • Islandwide, SG
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