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IT Support Specialist

IT Support Specialist

COLLECTIUS CMS (S) PTE. LTD.D14 Geylang, Eunos, SG
30+ days ago
Job description

Roles & Responsibilities

Job Description

  • Accountable for network setup, annual server maintenance, event & alert management
  • Monitoring network, Firewall, VPN, servers, gateways and intrusion detection systems
  • Performing system and patches upgrades following new releases
  • Maintaining internal documentation and policies
  • Sustaining network integrity, server deployment, and security projects / task.
  • Ensure security through access controls, backups and firewalls
  • Diagnose and troubleshoot technical issues
  • Provide user training to new hire & existing staff annually
  • Work closely with vendors for equipment maintenance
  • Assist with internal & external audits
  • Daily CCTV checks and performance
  • Assist with vulnerability assessment and penetration Testing (VAPT) & following remedial action
  • Backup initiation, reports and transported to offsite location (Certis CISCO) for safe-keeping
  • Ad-hoc duties as required

Requirement

  • Proven work experience as a Technical Support Engineer, Desktop
  • Support Engineer, IT Help Desk Technician or similar role

  • Proven experience as a System Administrator, Network Administrator or similar role
  • Experience with databases, networks (LAN, WAN) and patch management
  • Working knowledge of virtualization, VMWare, or equivalent
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot complex & basic technical issues
  • Experience with data backup & recovery
  • Knowledge of Basic Information Security is a must
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
  • Fortigate & Palo Alto knowledge will be a plus
  • Financial & MAS compliance requirements will be a plus
  • Benefits

  • Annual Leaves (capped to 18-days)
  • Compassionate Leaves (capped to 3-days)
  • Marriage Leave (3-days)
  • Birthday Leave (1-day)
  • Examination Leave (2-days)
  • Off-In-Lieu to credit if Public Holiday falls on a Saturday.
  • Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
  • Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
  • Salary increments after successful confirmation based on individual's performance.
  • 1-hour early release on a first and second Friday (max of 2-hours), if achieve the monthly target.
  • Performance bonus.
  • Tell employers what skills you have

    VMware

    CCTV

    Penetration Testing

    Equipment Maintenance

    Application Support

    Mobile Devices

    Intrusion Detection

    Vulnerability Assessment

    Databases

    Virtualization

    VPN

    Technical Support

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    It Support Specialist • D14 Geylang, Eunos, SG