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RESTAURANT MANAGER
CHETTINADU NARAYANA'S CURRY PTE. LTD.D08 Little India, SG7 days ago
Job descriptionProven work experience as a Restaurant Manager, Restaurant General Manager Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like OpenTable and PeachWorks Strong leadership, motivational and people skills Acute financial management skills
Roles & Responsibilities
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
Tell employers what skills you have
Management Skills
Leadership
Ingredients
Social Media
Financial Management
Food Quality
Inventory
Purchasing
Sanitation
Restaurant Management
Compliance
Cashiering
Customer Satisfaction
Customer Service
Cut
Food Service
Customer Service Experience
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Restaurant Manager • D08 Little India, SG