Retail Manager

Roles & Responsibilities

Starlight Group

About Us : We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916 / 999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

Job Description :

The Retail Manager will oversee all aspects of store operations, including sales, customer service, staff management, inventory control, and financial performance. The ideal candidate will have a strong background in retail management, excellent leadership skills, a customer-focused mindset, and the ability to work flexible hours, including weekends and holidays.

Responsibilities :

• Drive store sales to meet or exceed targets.
• Ensure high levels of customer satisfaction and handle customer complaints professionally.
• Recruit, train, and manage store staff, including performance evaluations and scheduling.
• Oversee inventory management, ordering, and stocking of merchandise.
• Manage store budgets, prepare financial reports, and implement cost control measures.
• Ensure compliance with company policies, maintain a safe and clean store environment, and oversee loss prevention.

Requirements :

Benefits :

Tell employers what skills you have

Product Knowledge

Management Skills

Leadership

Interpersonal Skills

Inventory

Retail Sales

Soft Skills

Merchandising

Inventory Control

Inventory Management

Customerfocused

Selling Skills

Team Management

Communication Skills

Team Leader

Team Player

Customer Service

Staff Management

Loss Prevention

Cost Control