Senior Associate Executive (Medical Concierge) - D22 Jurong, Jurong Island, Tuas, SG

Roles & Responsibilities

Position : Senior Associate Executive, Medical Concierge (VVIP / VIP / CIP Services)

Job Purpose :

We are seeking a service-oriented professional to join our Patient Liaison Centre (PLC) team. In this role, you will manage the healthcare journey of VVIPs, VIPs, and high-net-worth individuals (CIPs), ensuring a seamless, personalized care experience across all touchpoints.

Key Responsibilities :

• Act as the primary liaison for VVIP, VIP, and CIP patients, providing concierge-level service throughout their care journey.
• Coordinate medical appointments, procedures, admissions, and follow-ups across clinical and non-clinical departments.
• Anticipate client needs and ensure high standards of care and service.
• Manage logistics, including scheduling, transport, documentation, and real-time client communication.
• Handle sensitive information with discretion and professionalism.
• Assist with treatment cost estimates, billing, insurance, and payment processes.
• Respond to client inquiries and provide timely updates to referring GPs.

Key Requirements :

📩 Apply now and help make a difference in healthcare delivery!

(Only shortlisted candidates will be notified)

EnviroDynamics Solutions Pte Ltd I EA License No. : 12C6285

Lee Pui Shan I Reg. No : R25157211

Email CV to : jessicalee@envirodynamics.com.sg

Tell employers what skills you have

Aviation

Treatment

Healthcare

VIP

Administration

Estimates

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Scheduling

Hospitality