Assistant Operations Manager (Luxury Retail)

The Assistant Retail Operations Manager will work in close

partnership with all key stakeholders, to support the Retail

Manager in the follow-through and execution of all retail

strategies and initiatives across Singapore stores, in order to

achieve set commercial targets and operational

excellence.

Retail Key Performance

Indicator (KPI) Analysis

Support the Retail Manager in tracking all relevant

retail KPIs

Consolidate sales and business

data from each store for weekly sales reporting

Follow up closely on the stores' commercial achievement

and prepare analysis based on data and trending to propose the

formulation of relevant action

plans

Retail

Support

Coordinate and

assist in the execution of all retail initiatives and projects

across Singapore.

Coordinate

weekly / monthly / quarterly retail meetings with store managers and

relevant department heads; Prepare presentation deck and materials

as required.

Calculate the monthly sales

commission and adhoc event incentives for the retail team members

according to the achievement of sales against the set

targets.

Provide support in any in-store

events and animations.

Work closely with key

stakeholders (Merchandising, Supply Chain, Communications, Client

Development, IT, HR, Finance) to provide necessary inputs from

stores' perspective to achieve set

goals.

Store

Operations

Create and

maintain relevant retail store standard operating guidelines (SOPs)

to achieve overall operation excellence and a high level of client

experience.

Conduct regular store visits to

ensure adherence and consistency across all stores in terms of

operational standards and internal control compliance.

Support in the overall coordination of store maintenance,

distribution of uniforms etc.

Serve as a main

point of contact with mall landlords, vendors and external

parties

To keep abreast with local retail

guidelines and regulations to ensure compliance &

implementation at all the

stores

Administration

Provide administrative support to the Retail

Manager

Assist the team on other ad-hoc

projects as

assigned

Key

Requirements & Competencies

Minimum 5 years' relevant experience in Retail / Fashion /

FMCG industry

High proficiency in MS office

applications, particularly in Excel and PowerPoint

Attention to detail with excellent analytical and

communication skills

Good team player with

excellent interpersonal skills, able to interact with staff and

management

Possess good command of written and

spoken English

Prioritize workload, manage

multiple projects, meet deadlines for various ad hoc tasks and able

to work in fast-paced working environment

Strong sense of responsibility, stable, self-motivated,

highly result-oriented and problem-solving with positive working

attitude

Interested

candidates can email to gareth@quantumcareer.com