Roles & Responsibilities
Responsibilities
- Assisting in hiring and training beauticians as required.
- Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.
- Maintaining records of staff members which includes their salaries and working schedules.
- Advertising and promoting services, offers, and discounts via social media.
- Monitoring stock and ordering beauty products as and when required.
- Tracking the payments received from clients.
- Offering discount bundles and running online competitions to attract new clients.
- Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.
- Maintaining records of all transactions and presenting it to the beauty or hair salon owners.
Requirements
Prior work experience in similar role.Proficient with all skin and hair treatments.Excellent knowledge of bookkeeping and accounting procedures.Ability to handle customers’ requests and complaints with elegance.Excellent oral and written communication skills.Strong organization and analytical skills.Exceptional customer service skills.Strong negotiation and sales skills.Proficiency in Microsoft Office.Customer-oriented individual and an outstanding problem-solver.Good numerical abilities.A keen eye on details.Good time management skills.Exceptional leadership skillsTell employers what skills you have
Customer Service Skills
Negotiation
Microsoft Office
Analytical Skills
Customer Service Operations
Personnel Management
Arranging
Tuition
Exceptional Customer Service
Accounting
Topnotch Customer Service
Bookkeeping
Health Insurance