Operation Manager

Roles & Responsibilities

OPERATION DEPARTMENT MANAGER VACANCY

Summary

We are leading Taiwanese bank seeking the services of an Operation Department Manager who will be responsible for the relationship development and customer service for all deposit / remittance / trade finance customers and for coordinating the activities between all involved parties and supervises the operation of Operation Department.

Responsibilities

• Work closely with and supports operation officers by coordinating all steps of the deposit / remittance / trade finance transactions from application to closing.
• Communicate closely with operation officers to ensure documents are well-prepared and comply with regulation requirements.
• Maintain the good relationship with customers.
• Coordinate with the other related Departments to solve problems if any.
• Perform various AML compliance functions.
• Oversee the operation of the Operation Department.
• Review / Revise the deposit / remittance / trade finance Policy and Procedures.
• Perform other job related duties or special projects as assigned.

Requirements

Tell employers what skills you have

Leadership

Interpersonal Skills

Administration

Trade Finance

Compliance

financial auditing

AML

Customer Satisfaction

Remittances

Customer Service