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Cloud Engineer

THE HACENS TALENT PTE. LTD.Singapore, SG.01, Singapore

21 days ago

Job description

Roles & Responsibilities

Job Summary :

We are seeking a highly skilled and experienced Cloud Engineer lead (Level 3) to support cloud infrastructure for Commercial and Singapore Government-appointed agency operating across commercial cloud platforms. This role requires experiences managing multi-cloud environments predominantly on Amazon Web Services (AWS), with knowledge in Microsoft Azure and Google Cloud Platform (GCP). The ideal candidate will demonstrate strong Infrastructure-as-Code (IaC) capabilities, comprehensive OS lifecycle and patching operations, application deployment and troubleshooting expertise, and proactive operational leadership. This role emphasizes hands-on technical proficiency, security awareness, automation-driven practices, mentorship capabilities, and familiarity with strict uptime, compliance, and audit requirements in network separation environments.

Key Responsibilities :

Multi-Cloud Infrastructure Operations

Operate and maintain cloud-native services in production across AWS, Microsoft Azure, and Google Cloud Platform :
Hands-on experience with cloud services including : Lambda, ECS / EKS, FSx, Glue, SES, GuardDuty, WAF, Shield Advanced, Security Hub, KMS, Secret Manager, SNS, SQS, EventBridge, API Gateway, EC2, S3, CloudWatch, Systems Manager, Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure Storage, Azure Monitor, Compute Engine, Google Kubernetes Engine (GKE), Cloud Functions, Cloud Storage, Cloud Monitoring
Monitor and troubleshoot infrastructure performance, uptime, and scalability across all platforms
Support production and staging environments with 24 / 7 reliability objectives
Able to participate in 24 / 7 shift rotation to provide round-the-clock operational support and assist a team of L2 engineers with hands-on troubleshooting of technical issues.

Infrastructure as Code (IaC)

With working knowledge, able to maintain infrastructure deployment pipelines with 1 of the following : Terraform, Ansible, and / or Azure Resource Manager (ARM) templates

Troubleshoot environment drift and pipeline failures across multi-cloud environments.

Promote and be empowered to drive automation in cloud operations and continuous improvement initiatives.

Implement and maintain GitOps practices for infrastructure deployment

Operating System Lifecycle & Patch Management

Lead OS patching operations across RHEL (v8 to v10) and Windows Server (2016→2025) using AWS Patch Manager, Azure Update Management, WSUS, SCCM, and YUM / DNF

Maintain basic knowledge of Linux administration with deep expertise in Wintel Operating System patching and management

Schedule, automate, and track patches across all environments

Coordinate patch approvals and ensure compliance with organizational policies

Execute monthly and quarterly patch cycles with minimal disruption

Perform post-patch validation and remediation activities

Application Deployment & Troubleshooting

Deploy and troubleshoot applications across Windows and Linux operating systems

Support application teams with OS-level diagnostics and performance optimization

Collaborate with development teams to resolve infrastructure and OS-related application issues

Implement and maintain application monitoring and alerting frameworks

Security & Compliance

Execute CIS (Center for Internet Security) security remediations across cloud platforms

Perform security hardening based on CIS Benchmarks and government security baselines

Conduct vulnerability remediation using tools such as Trend Micro Vision One, Qualys, Tenable, and AWS Config

Track SSL certificate renewals across all environments

Identify and remediate End-of-Life (EOL) components including OS versions and Lambda runtimes

Support compliance with government-level security, audit, and regulatory requirements

Container & DevSecOps

Demonstrate knowledge of container technologies (Docker, Kubernetes, ECS, EKS, AKS, GKE)

Familiarity or insights of DevSecOps practices using SHIP-HATS (Secure Hybrid Integration Pipeline - Hive Agile Testing Solutions) under Singapore Government technology stack

Support CI / CD pipeline operations and integration with security scanning tools

ITIL & Service Management

Adhere to ITIL processes including Incident, Problem, Change, and Request Management

Manage and resolve ITSM tickets via ServiceNow, Jira, or similar platforms

Drive ITSM ticket escalation between engineering teams and stakeholders

Coordinate change management activities and participate in Change Advisory Board (CAB) reviews with junior engineers.

Maintain service level agreements (SLAs) and operational level agreements (OLAs)

Tool Integration & Observability

Integrate third-party tools including NGINX, monitoring dashboards, and observability stacks

Configure and maintain observability tools for metrics, logs, and alerts across multi-cloud environments

Implement log aggregation and analysis using CloudWatch, Azure Monitor, and GCP Cloud Logging

Documentation & Knowledge Management

Create and maintain comprehensive infrastructure runbooks, system documentation, and change tracking logs and infrastructure architecture design of Application assigned.

Develop standard operating procedures (SOPs) and knowledge base articles

Ensure audit-readiness through meticulous documentation discipline

Maintain configuration management databases (CMDB) and asset inventories

Leadership & Mentorship

Provide technical guidance and mentorship to Level 2 and junior engineers

Lead technical discussions and architecture reviews

Facilitate knowledge

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Cloud Engineer • Singapore, SG.01, Singapore

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