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it / operations support

it / operations support

RecruitFirstSingapore, Singapore
20 days ago
Job description

Overview

Who you'll be working for

Electronic Payment

What requirements you'll need to be eligible

  • Education Level : Bachelor’s’ Degree
  • Field of Study : Computer Science related
  • Skills : Microsoft Operating Systems / IT Network knowledge / Programming / Power point presentation / Microsoft Operating Systems
  • At least 3 years experience in handling end user IT support with minimum knowledge of networking, operations, and project implementations in a production environment
  • Experience in audit support on IT / Operation
  • Language : English
  • Candidate must be comfortable working in Production environment
  • Willing to work on weekends / be on standby
  • Physically fit

What you'll be doing on the job

  • Responsible for fronting audit with external parties
  • Responsible to liaise with internal customers for technology related questions
  • Automate Production processes with technological advancements.
  • Provide IT troubleshooting support to operation staff.
  • Responsible to supervise and manage IT vendor or security contractor and other vendor on related function in the department
  • Responsible to plan, coordinate & monitor audit schedule or support from auditors and banks. To ensure all information required are submitted timely.
  • Assist to ensure logical and physical security are setup and installed adequately in main and bcp site
  • Assist to monitor and ensure any email correspondence from banks / auditors or supporting department are promptly replied and managed
  • Assist senior to attend IT related conference call.
  • Plan & implement with latest MS or Oracle updates, with a schedule backup & restore from main to BCP site
  • Ensure IT documents and work instruction from various group are up to date on a yearly basis
  • To maintain efficient, cost effective and highly resilient production systems (System Infrastructure and Applications).
  • To review any manual process and perform automation with efficiency & perform prompt schedule in MS / Oracle patching / all related Networking devices
  • Perform hardware and software inventory checks on all EOL / EOS devices on a regular basis
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    It Support • Singapore, Singapore