Clinical Product Specialist (Spine)

Overview

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Core Responsibilities

• Provide clinical support and troubleshooting of medical equipment to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarised with medical equipment (merits, proper clinical procedures, and usages of the devices)
• Organise and conduct training sessions — perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
• Answer queries relating to the product range
• Monitor and promote utilisation of products
• Participate in training opportunities to stay updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews — attend procedures in operating rooms of the hospital when needed
• Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Spine products and related surgical techniques
• Provide coordination and logistical support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
• Identify business opportunities and develop strategic accounts
• Establish strong relationships with various KOLs to promote products
• Work closely with principals to stay equipped with relevant understanding of new technology and devices in the Spine department
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into the current product pipeline)
• Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
• Hold credible dialogue with surgeons, consultants and key decision-makers
• Ensure that customers are provided with high quality care and attention throughout the sales and service process of procured medical technology

Pre-Requisites (Qualifications & Experience)

Seniority level

Employment type

Job function

Industries

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