L2 Cloud Engineer (AWS / Azure)

Roles & Responsibilities

Job Duties :

• Manage Multi-Cloud Windows Operations – Provide Level 2 operational support for Windows Servers across on-premises and multi-cloud environments (AWS, Azure, GCP).
• Perform System Administration – Manage Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering to ensure high system availability.
• Execute OS Patch Management – Conduct scheduled Windows Server patching using WSUS, SCCM, AWS Systems Manager, and Azure Update Management; monitor compliance and audit readiness.
• Support Application Deployment – Deploy, configure, and troubleshoot applications on Windows Server platforms; perform OS-level diagnostics and performance tuning.
• Maintain ITIL Service Processes – Handle incidents, service requests, and changes through ITSM platforms (ServiceNow, Jira) while maintaining SLA compliance.
• Implement Security and Compliance Controls – Apply CIS hardening baselines, remediate vulnerabilities, and maintain IAM permissions following least-privilege principles.
• Automate Operations – Develop and maintain PowerShell scripts and use cloud CLIs (AWS, Azure, GCP) to automate operational and remediation tasks.
• Monitor and Optimize Systems – Configure and manage cloud-native monitoring tools (CloudWatch, Azure Monitor, GCP Cloud Monitoring) and proactively resolve performance issues.
• Support Backup & Disaster Recovery – Implement and validate cloud-based backup and recovery strategies, participate in DR testing, and document recovery procedures.
• Maintain Documentation and Knowledge Base – Create and update SOPs, runbooks, and technical documentation to support operational excellence and knowledge sharing.

Job Requirements :

To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI : R25127749

EA License : 14C7275

Tell employers what skills you have

Microsoft Azure

Azure

Change Management

AWS

DHCP

Scripting

Windows Server

Compliance

Disaster Recovery

DNS

Linux

Security Awareness