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Assistant to Sales Supervisor

Assistant to Sales Supervisor

STAR THUNDER PTE.Central Singapore Community Development Council, SG.01, Singapore
7 days ago
Job description

A. Job Responsibilities

1. Core Responsibilities

  • Assist customers with inquiries and quotes related to product pricing.
  • Organize, archive, and track department-related documents; respond to customer emails within the required timeframe.
  • Process and organize shipping and sales orders.
  • Maintain and update customer contact information.
  • Support sales staff with internal administrative tasks related to sales operations.
  • Regularly provide sales performance reports for sales staff and / or department supervisors.

Handle tasks assigned by the supervisor and provide logistical support to the department.

Complete other tasks assigned by the Sales Supervisor.

2. Cross-Departmental Coordination

  • Assist with administrative tasks related to the sales department, including customer communication, public relations activities, and internal coordination.
  • Facilitate efficient sales operations and coordinate cross-departmental resources to support business objectives.
  • Manage meetings and provide decision-making support.
  • Participate in daily departmental meetings to help communicate and coordinate departmental needs, enhancing collaboration efficiency.

    • 3. Market Intelligence & Analysis

  • Collect market trends and competitive intelligence, analyze data, and create presentations to support decision-making.

    • 4. Customer Relations & Brand Maintenance

  • Assist supervisors in client visits to understand customer needs and maintain strong partnerships.
  • Support the development and management of the company's brand image to enhance customer satisfaction.

    • 5. Business Trips & Field Support

  • Provide on-site or travel support as needed based on business requirements.

    • B. Required Qualifications & Traits

    1. Clear Logic & High Stress Tolerance

  • Well-organized thinking, strong stress management, proactive attitude, and excellent organizational skills.

    • 2. Excellent Communication Skills

  • Strong in both internal and external communication and coordination; capable of resolving issues, balancing different needs, and promoting collaboration.

    • 3. Market Sensitivity & Analytical Ability

  • Familiar with market trends and able to interpret data to provide actionable recommendations that support business development.

    • 4. Flexibility & Adaptability

  • Able to adapt quickly to fast-changing environments, handle unexpected situations, and find effective solutions.

    • 5. Upward Management

  • Maintain effective communication with senior management; proactively offer suggestions and assist supervisors in achieving company goals.
  • Support supervisor decisions with innovative ideas to improve business performance.

    • 6. High Level of Confidentiality

  • Capable of protecting company confidential information and safeguarding customer privacy and business interests.

    • 7. Lifelong Learning Attitude

  • Willingness and ability to continuously learn and upgrade skills to improve professional capabilities.
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    Assistant Supervisor • Central Singapore Community Development Council, SG.01, Singapore