Rider Manager

Roles & Responsibilities

Our client is a leading provider of efficient errand services in Singapore, including document delivery, shopping assistance, and food delivery for both residents and businesses. They are seeking an experienced Rider Manager to manage riders in a fast-paced, on-demand delivery environment.

Role Overview :

As a Rider Manager, you will oversee the daily operations of the rider fleet, ensuring timely deliveries and optimal rider performance. You will manage rider dispatch, optimize delivery queues, and resolve challenges to ensure efficient service.

Key Responsibilities :

• Manage timely dispatch of riders for document, shopping, and food deliveries.
• Track rider performance and ensure service standards are met.
• Optimize delivery queues and assign tasks to minimize idle time.
• Lead, motivate, and support a team of riders.
• Collaborate with other teams to improve delivery processes.
• Resolve rider and delivery issues in real-time.
• Monitor KPIs to assess rider productivity and fleet performance.
• Ensure adherence to safety standards and company policies.

Requirements :

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and / or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number : 19C9782

EA Personnel : R23113231 (Lum Charmaine)

Tell employers what skills you have

Management Skills

Leadership

Interpersonal Skills

Agile

Problem Solving

Information Technology

Communication Skills

Customer Satisfaction

Customer Service

People Management

Service Delivery