Platform Operations Engineer (ASSOCIATE CONSULTANT / CONSULTANT)

User Experience Researchers Pte Ltd (Singapore)Singapore, Singapore, Singapore

4 days ago

Job description

Platform Operations Engineer (Associate / Consultant)

1 day ago

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About The Platform Operations Engineer

Platform Operations Engineer will be working with government agencies to maintain and support their critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernization initiatives while maintaining robust support for existing agency systems. You will work closely with various stakeholders to ensure the stability and efficiency of essential government IT infrastructure.

Key Responsibilities

Maintain critical infrastructure platforms including compute, storage, virtualization, and supporting systems across development, staging and production environments.

Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.

Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.

Manage virtualization platforms (e.g., VMware, Hyper‑V), including capacity monitoring, performance optimisation, and lifecycle management.

Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).

Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.

Provide L2 / L3 technical support for platform-related incidents, conducting problem determination and resolution.

Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.

Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.

Maintain backup, DR, and high‑availability solutions for critical platform components.

Follow security controls implementation, including access management, security hardening, and compliance monitoring.

Collaborate with application teams to support platform stability, performance, and scalability requirements.

Create and maintain platform documentation, runbooks, and standard operating procedures.

Support team members on platform operations and modern infrastructure practices.

Required Skills & Experience

Strong experience with enterprise virtualization platforms (VMware vSphere, Hyper‑V)

Experience in storage systems (SAN, NAS) and enterprise backup solutions

Proficiency in Linux and Windows Server administration

Experience with infrastructure automation tools (Ansible, Puppet, Chef)

Knowledge of container technologies (Docker, Kubernetes)

Familiarity with monitoring and observability platforms

Experience with Infrastructure as Code practices

Understanding of networking concepts and technologies

Scripting abilities (Python, PowerShell, Bash)

Experience with high‑availability and disaster recovery solutions

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field

Experience in infrastructure operations and engineering

Strong understanding of enterprise infrastructure components

Experience in supporting infrastructure modernization initiatives

Excellent problem‑solving and analytical skills

Strong documentation abilities and effective communication skills with both technical and non‑technical stakeholders.

Desired Certifications

VMware Certified Professional (VCP)

Microsoft Certified : Windows Server

Red Hat Certified Engineer (RHCE)

ITIL v4 Foundation

Seniority level

Entry level

Employment type

Full‑time

Job function

Engineering and Information Technology

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Platform Engineer • Singapore, Singapore, Singapore

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