Guest Experience Lead - Upsell & Service Excellence

A leading hospitality provider in Singapore is seeking dedicated individuals to provide excellent guest services. Responsibilities include handling guest complaints, providing accurate information about the hotel and city, and ensuring safety procedures are followed. Candidates should have at least 1 year of experience in hospitality, possess good public relations skills, and be willing to work rotating shifts. Employees enjoy a range of benefits including medical coverage, birthday leave, and annual health screenings.

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