ROYAL PALM PTE. LTD. - SALES ADMIN

Roles & Responsibilities

Responsibilities

• Answering telephone calls from clients.
• Replying to email enquiries with standard template.
• Coordinate sales manager schedules for meeting with clients.
• Utilize company resources to develop a filling system that keeps all active sales files available digitally and in hard copy form.
• Coordinating with sales manager in filling important documents and communicating relevant information.
• Data entry in cater master.
• Send EDM and proposal.
• Sending thank you letter / after sales support.
• Send BEO distribution to relevant department.
• Send introduction email accordingly to properties with standard template provided.
• Send emails to clients with regards to the appointed Vendors information and details.
• Sit down with Sales Managers as and when needed with their clients.
• Act as the primary customer service contact for clients who have questions about their accounts or our services.
• Checking prices and contracts are up to date.
• Prepare weekly forecast and sales report.
• To key in new leads in Cater Master system under ‘ Enquiry ’
• Check with Sales Manager on packages to create ‘ Proposal ’
• Create the skeleton of ‘ Contract ’ as and when required
• Email blast to new list, and past customers to touch base
• Update property ‘ Event Revenue Forecast'
• Take down minute for any meeting attended
• Submit daily report end of each working day
• Meet with guests and clients

Requirements

Tell employers what skills you have

Microsoft Office

BLAST

Telemarketing

Multitasking Skills

Administration

Data Entry

MS Office

Approachable

Telephone Systems

Administrative Support

Excel

Presentation Skills

Team Player

Customer Service