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F&B Captain

F&B Captain

The Standard HotelSingapore
30+ days ago
Job description

Duties & Responsibilities :

Guest Service :

  • Greet guests warmly and ensure they are seated promptly.
  • Provide menus and introduce daily specials and promotions.
  • Take accurate orders and relay them to the kitchen efficiently.
  • Ensure guests are satisfied with their dining experience, addressing any concerns promptly.
  • To have complete knowledge on the menu / service available / preparation methods and time in sections appointed

Service Efficiency :

  • Assist in setting up and clearing tables.
  • Serve food and beverages in a professional manner.
  • Ensure all service areas are clean and well-organised.

    • Support Team Operations :

  • Assist colleagues as needed to ensure efficient service flow.
  • Communicate effectively with the kitchen and bar colleagues to ensure timely delivery of orders.
  • Help with the preparation of service areas before and after meal periods.

    • Promotions & Upselling :

  • Suggest additional items to enhance the guest experience and increase sales.
  • Stay informed about menu changes and seasonal offerings.

    • Compliance & Safety :

  • Adhere to all health, safety, and hygiene standards as required.
  • Follow all company policies and procedures regarding the handling of food and beverages.

    • Inventory & Supplies :

  • Monitor and restock service areas with necessary supplies.
  • Report any shortages or equipment issues to the supervisor.

    • Required skills and Qualifications :

  • Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate / NiTEC.
  • Previous experience in a similar role within the F&B industry in Singapore is an advantage.
  • Strong interpersonal and communication skills.
  • Ability to work as part of a team.
  • Basic knowledge of food and beverage service.
  • Proficiency in using point-of-sale (POS) systems is a plus.
  • Positive attitude and customer-focused.
  • Ability to work efficiently in a fast-paced environment.
  • Reliable and punctual.
  • Excellent verbal, reading and written communication skills
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    Captain • Singapore