Assistant Manager (Operations) - Global Logistics Company

Roles & Responsibilities

Position Summary

This position is responsible for supervising an operations team in managing warehouse operations and activities.

Responsibilities

Primary Responsibilities

• Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain, and update documentation of processes to meet accounts requirement and changes in customer requirements.
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Supervise the distribution flow, and the transportation activities within the company’s managed warehouse.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues.
• Maintain complete visibility of all current and cargo movements.
• Participate in customer meetings and manage transportation service providers.
• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
• Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.
• Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Qualifications Summary

Experience :

Education :

Skills :

Working hours :

Mon to Fri, 8 : 30am to 6pm

Tell employers what skills you have

WMS

Coaching

Outlook

Relationship Management Skills

Warehouse Management

Housekeeping

Logistics Management

Customer Relationship Management

PowerPoint

Good Communication Skills

Transportation

Supply Chain Management

Materials Management