Assistant Manager, IT Operations & Maintenance

Roles & Responsibilities

IT Operations Management

Support daily functioning of Company’s IT infrastructure to ensure systems are reliable, secure, and perform optimally

• Support daily IT operations, including network management, server administration, and system support, to ensure continuous availability and optimal performance
• Monitor system health through regular checks, performance metrics, and logs; troubleshoot and resolve issues promptly to minimise disruptions
• Support the deployment, configuration, and maintenance of hardware and software systems across the organisation, ensuring they meet operational requirements
• Regularly test backup and contingency plans to ensure data integrity and business continuity

Maintenance & Support

Ensure all IT systems and hardware are maintained properly, with routine updates and support provided to staff to resolve technical issues efficiently

Security & Compliance

Support the safeguarding of Company’s digital assets by implementing security policies, conducting audits, and ensuring compliance with relevant laws and regulations

Vendor & Stakeholder Coordination

Manage relationships with external vendors and internal departments to ensure effective procurement, support and implementation of IT solutions

MINIMUM REQUIREMENTS

Education & Experience

ADDITIONAL SKILLS

Tell employers what skills you have

Network Management

A+

IT Service Management

Security Audits

Troubleshooting

CCNA

Vulnerability Management

Inventory

Enforcement

Operations Management

Consumables

Computer Hardware

Service Level

IT Operations

Procurement

Security Awareness