The incumbent is responsible for managing both front andback-end store operations to ensure smooth operations and helpingArea Managers with project management. He / she is expectedto :
- Manage budgets, maximiseprofitability, and set / meet sales targets
- Analyse and interpret trends to facilitateplanning
- Lead and motivate team to achieveorganization goals
- Manage customers'complaints, compliment,s and feedback
- Managestock inventory and stock control
- Plan andmanage promotional spaces and activities
- Recruit, train, supervise, and appraise staff
- Plan and perform biannual stocktake for thestore
- Ensure standards for quality, customerservice, health, and safety are met as well as compliance withvarious government legislation (NEA, SFA, SCDF, etc.)
- Continuously review and enhance existing store operationsand processes to improve business
- Involve inprojects such as planning for new store opening and renovationworks for existing stores
- Execute promotiondisplay and comply with companySOP
JobRequirements :
Degreein any discipline with relevant work experience in the service / pharmacy retail industryGreat passion for theservice / pharmacy retail industryPossessstrong strategic thinking skillsGood inproject managementGood at presenting reportsand coming up with fresh ideasHighlycustomer-oriented, motivated, meticulous andresults-orientedResourceful and problemsolver with effective leadership skills and the ability to motivateothersExcellent interpersonal andcommunication skillsAbility to plan,prioritise workload, and delegate accordinglyAbility to multi-task and work under pressureTeam player with the ability to collaborate and workeffectively with a variety of stakeholdersetc.