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Manager, Data Analytics and Systems Development [EPD] - D14 Geylang, Eunos, SG

WORKFORCE SINGAPORE AGENCYD14 Geylang, Eunos, SG

2 days ago

Job description

Roles & Responsibilities

You will be part of the Data and Systems Team, focusing on both data analytics and systems development initiatives. The role encompasses analysing enterprise programme data to uncover strategic insights, developing predictive models to evaluate programme effectiveness, and creating interactive dashboards for performance tracking. In addition, you will drive the enhancement of digital tools and systems for WSG programmes, working closely with IT personnel and stakeholders to translate business requirements into technical solutions while ensuring robust project delivery and stakeholder alignment.

Responsibilities

Data Analytics

Collaborate with cross-functional teams to understand business context and strategic priorities to define problem statements and objectives and develop key performance indicators and metrics
Collect and review relevant data from various enterprise programmes and engagement data and perform data cleaning, validation and checks to enable data-driven decision making
Analyse enterprise programme and engagement data to identify key insights and trends that inform enterprise workforce development and engagement strategies and policy enhancements
Develop predictive models and conduct advanced data analytics to forecast programme outcomes and evaluate programme effectiveness
Create user-friendly interactive dashboards using data visualisation tools to present strategic insights on programme performance. Maintain and enhance these dashboards for performance tracking
Present analytical findings and projections on programme adoption to stakeholders in clear, compelling ways that drive decision-making
Contribute towards a data-driven culture through knowledge sharing and best practices

Systems Development

Collaborate with relevant IT personnel, internal stakeholders and vendors, to support the development and enhancement of relevant digital tools and systems to support onboarding of enterprises on WSG programmes

Lead the requirement gathering sessions and translate business needs by working with the relevant IT personnel on the technical specifications

Drive project implementation from conception to delivery, ensuring alignment with stakeholders needs and monitoring project timelines and outcomes

Requirements

Knowledge / Skills

Strong knowledge of advanced analytics and predictive modelling techniques

Relevant experience in data analytics, predictive modelling, or statistical analysis

Proficiency in data analysis and visualisation tools (e.g. Stata, SAS, R, Python, Tableau) would be advantageous

Experience in process owner implementation of IT systems and data analysis in public service context would be advantageous

Good knowledge of data platforms and ability to discuss technical requirements

Proven experience in building and maintaining interactive dashboards for tracking programme performance

Ability to conduct predictive analytics and forecast outcomes

Good project management skills

Good communication skills with the ability to work closely with internal and external teams

Abilities / Aptitudes

Team player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholders

Strong analytical and problem-solving skills, ability to translate data insights into actionable strategies

Interest in leveraging data analytics and digital solutions to drive enterprise development strategies

Resourceful, determined and adaptable

Tell employers what skills you have

Tableau

Management Skills

Stata

Data Analysis

Predictive Analytics

Cleaning Validation

Adaptable

Good Communication Skills

Public Service

Workforce Development

Decision Making

Data Analytics

Project Delivery

Business Requirements

Data Visualisation

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Manager Manager • D14 Geylang, Eunos, SG