Assistant Manager

Roles & Responsibilities

Role :

Oversee daily operations, supervising staff, ensuring quality patient care, and maintaining efficient administrative workflows. A liaison between staff, providers, and management.

Responsibilities :

• Oversee the day-to-day clinic operations.
• Supervise and support clinical and administrative staff.
• Help coordinate staff schedules to ensure appropriate coverage.
• Monitor patient flow and clinic efficiency, making real-time adjustments as needed.
• Address staff performance issues and resolve conflicts in a timely manner.
• Provide leadership to clinical and administrative teams in the absence or support of the Clinic Manager.
• Assist with onboarding and training new staff.
• Promote high levels of customer service and patient satisfaction.
• Address patient inquiries, complaints, or service issues quickly and professionally.
• Ensure front desk and clinical support functions are operating efficiently.
• Ensure documentation and recordkeeping are accurate and up to date.
• Help maintain compliance with healthcare regulations and clinic policies.
• Monitor supply usage and inventory levels; assist in purchasing.
• Help implement new policies and procedures and ensure staff compliance.
• Assist doctors with treatments when needed, ensuring cleanliness and efficiency whenever required.
• Prepare treatment rooms and equipment for aesthetic procedures (e.g., facials, laser treatments, injectables) whenever required.
• Any adhoc assignments delegated by the reporting manager / doctors.

Tell employers what skills you have

Quality Patient Care

Leadership

Ingredients

Microsoft Office

Microsoft Excel

Interpersonal Skills

Treatment

Inventory

Healthcare

Purchasing

Accounting

Compliance

Team Player

Customer Service

Scheduling