Roles & Responsibilities
Job Description
- Ensure that our clients’ needs are well understood to meet or exceed expectations and manage the client effectively
- Participating in and contributing ideas to the creative and client experience journey
- Execute the event project management tasks and ensure they are delivered to the highest standards, promptly and with accurate budget scoping, tracking, reconciliation and reporting
- Source for all event-related needs and act as negotiators to obtain cost-effective prices from partners and alliances
- Build and retain relationships with our event partners, clients and internal teams (e.g. My Wine & Dine Kaki (MWDK) Membership, MWDK Plans & Partnership)
- Work regularly with all adjoining internal teams to ensure alignment
- To handle multiple tasks including booking of event space, drafting event concept, coordinate with Club Marketing on event campaigns, ticketing, registration, onsite logistics, and submission of P&L
- Manage customer enquiries, feedback, and loyalty program administration
- To track and ensure KPIs are met
- Support the Manager of MWDK Sales & Event Operations to attain budgeted profitability
- Assist the Manager of MWDK Sales & Event Operations to prepare reports and presentation slides for management meetings
- Perform other roles and responsibilities as required based on business needs
Requirements
Minimum diploma and above with at least 2-3 years of relevant experienceResults orientated with strong team mindset and good planning, organizing, interpersonal, communication, and presentation skills.Strong in strategic thinking and analysisGood knowledge and experience in financial budget planning and managementStrong in partnership and stakeholder managementStrong in communication and presentation skills (Proficiency in Microsoft Office)Experience in event managementAgile and adaptable to changes and new conceptsGood team player with strong team mindsetExcellent time management abilitiesAble to work occasionally on weekends, including public holidaysTell employers what skills you have
Excellent Communication Skills
Microsoft Office
event logistics
Ticketing
partnership management
Strategic Thinking
Administration
Event Management
Project Management
Running of events
Time Management
Presentation Skills
Team Player
Stakeholder Management
Adaptable to Changes
Customer Orientation
organizing skills
manage events
customer feedback