Key Responsibilities :
Functional Support :
o Understand business needs and translate them into technical requirements.
o Analyze and design for new enhancements and / or existing functionalities.
o Data mining and testing to ensure new enhancements and / or existing functionalities to meet business needs.
o Work with project leads, users and developers to improve processes and functionality.
Technical Support :
o Assist with Java application development and troubleshooting after post-implementation.
o Write and optimize SQL queries for reporting and data analysis.
o Support client project leads and users with technical issues and work on improving system performance.
Problem Solving :
o Identify and fix technical issues related to Java / Cobol applications and SQL databases after post-implementation .
o Help analyze operational problems and suggest improvements.
Teamwork :
o Work closely with both technical teams and business project leads / users to ensure smooth communication.
o Contribute to system improvements and process automation.
Skills and Requirements :
Knowledge of Java and Cobol Mainframe programming
Experience with SQL databases and query writing.
Good functional business analysis skills and attention to detail.
Good problem-solving skills and attention to detail.
Strong and good communication skills to work with both technical and non-technical teams such as Client Project Leads and Users.
A team player who is eager to learn and grow.
Qualifications :
Bachelors degree in Computer Science, IT, or related field.
3-4 years of experience working with Java, Cobol and SQL.
3+ years of experience in Implementation (SDLC) and Change Request Related.
2+ years of experience in Operation / BAU Support.
Experience in technical support or a similar role is a plus.
Analyst • Singapore, Singapore