Housekeeping Attendant

Position Overview

The Housekeeping Attendant is responsible for the cleanliness and orderly presentation of rooms and public areas to create a positive impression for guests. He / she performs cleaning, replenishes amenities, and supplies as well as checks and reports items in need of maintenance or replacement. He / she updates room cleaning status, turns over any lost and found items and maintains the housekeeping cart and service pantry before and after each shift.

The Role

Housekeeping Operations

• Perform cleaning activities in rooms and public areas, such as bedmaking, dusting, vacuuming
• Replenish amenities and supplies in rooms and public areas
• Organise and restock housekeeping cart and service pantry
• Gather and remove soiled linen from the floors
• Collect and dispose rubbish from the floors
• Report any maintenance issues such as carpet cleaning requirements and pest infestations
• Update room status accurately and on a timely basis
• Report and turn over lost and found items
• Assists in the placement and removal of furniture and fittings from rooms, such as rollaway beds and baby cots
• Provide turndown service
• Top up minibar in all rooms if needed

Talent Profile