Overview
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Senior Consultant (Talent Acquisition) @ EVO Outsourcing Solutions | Expert in Contract Recruitment and Tech hiring
Responsibilities
- Management, administration and maintenance of Messaging and collaboration infrastructure – Microsoft Exchange On-Premise and Office 365 services including MS Teams, OneDrive and Azure AD.
- Troubleshooting MS Teams issues and gather required call quality reports.
- Experience in managing the Azure Cloud (IaaS).
- Provide after-hours and weekend support, as needed.
- Create and manage documentations related to Messaging and collaboration.
- Resolving incidents, implementing the changes and coordinating with Vendors, other regional and Global teams as and when required.
- Closely working with other infrastructure support teams.
Skills / Requirements
Bachelor’s Degree in Information Technology or related fieldAt least 4+ years of experience in second and third line Skype / Teams / MS Exchange support and be able to handle complex incidents and upgrades, patching, performance analysis & optimization and monitoring in a global IT environmentFamiliar with other Messaging related services like Federation services & messaging security.Experienced ITIL service Management (at least ITIL Foundation certified)Microsoft Certified Azure Fundamentals (added advantage)Experience in MS 365 Applications – especially MS TeamsWe regret to inform you that only shortlisted candidates will be contacted.
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Seniority level
ExecutiveEmployment type
ContractJob function
Information Technology and ConsultingIndustries
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