Operations Executive

Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, dedicated to offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms, connecting individuals and businesses directly to thousands of drivers for their real-time delivery needs, redefining the everyday delivery experience by providing a convenient and efficient service.

Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India, and Taiwan and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China's intra-city logistics market, increasing GOGOVAN's presence to over 300 cities, with more than 8 million registered drivers under its network.

We're looking for a proactive

Operations Executive

to manage drivers, streamline deliveries, and ensure smooth operations! If you thrive in a fast-paced environment, love problem-solving, and can work shifts, weekends & public holidays, we want you!

Working Hours :

Shift-based, 6 : 30 AM - 9 : 00 PM, Monday to Sunday (including Public Holidays, with Off-in-Lieu provided)

What You Will Deliver

Handle incoming calls and requirements from drivers & clients

Responsible for order taking, route planning, and driver coordination

Recruit, train, and induct employees to achieve and maintain a designed staffing pattern

Manage driver and customer documentation and filing, update the database

Consolidate orders to maximize the use of trucks and vehicles

Ensure on-time connections from WH

Assist manager in executing daily operations to achieve monthly and quarterly KPIs and business results in the department

Assist management in implementing new strategic initiatives and contribute ideas for effectively scaling up operations

Who You Are

Experience in the logistics industry, warehouse, trucking company, or freight forwarding industry is a plus

Project experience is a plus

Proficient in typing in Chinese and English to accommodate diverse clients / customers

Fundamental Microsoft Office knowledge, especially in Excel

Enthusiastic about logistics, technology, and e-commerce

At least 1 year of logistics industry experience

Able to work under pressure and meet peak deliverables

Able to work shifts, weekends, and public holidays

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