Cloud Engineer L2

Roles & Responsibilities

Job Summary

We are seeking a Cloud Wintel Engineer (Level 2) with strong hands-on Windows administration experience and multi-cloud operational expertise to support the cloud infrastructure. This role requires at least 2 years of Wintel experience and a minimum of 1 year of cloud experience, predominantly on Amazon Web Services (AWS), with exposure to Microsoft Azure and Google Cloud Platform (GCP). The position focuses on maintaining and supporting Windows workloads across multi-cloud environments, ITIL processes, application deployment and troubleshooting, security hardening, and operational excellence in regulated network separation environments.

Key Responsibilities

Multi-Cloud Windows Operations

• Provide L2 operational support for Windows Server (2016 / 2019 / 2022 / 2025) in on-premises and multi-cloud environments.
• Support cloud operations predominantly on Amazon Web Services, Microsoft Azure and Google Cloud Platform.
• Hands-on experience with cloud services including : EC2, S3, 1AM, EBS, CloudWatch, Systems Manager (SSM), AWS Backup, Security Groups, VPC, Azure Virtual Machines, Azure Storage,
• Azure Monitor, Azure Automation, Azure Backup, Compute Engine, Cloud Storage, Cloud Monitoring, Cloud 1AM
• Manage and support Active Directory, DNS, DHCP, Group Policy Objects (GPO), WSUS, and Windows clustering
• Monitor and maintain Windows workload performance, availability, and ensure cloud security baseline across cloud platforms
• Participate in 24 / 7 shift rotation to provide round-the-clock operational support
• Operating System Patch Management
• Perform comprehensive OS patching for Windows Server environments using WSUS, SCCM, AWS Systems Manager, and Azure Update Management
• Execute monthly and quarterly patch cycles with coordination and approval workflows
• Understand basic knowledge of Linux OS patching using YUM / DNF and cloud-native patch management tools
• Deep expertise in Wintel Operating System patching, including pre-patch validation, deployment, and post-patch verification
• Track patch compliance and generate reports for audit and compliance purposes Coordinate patch windows and communicate with stakeholders

Application Deployment & Troubleshooting

ITIL & Service Management

Security & Compliance

Container & DevSecOps Awareness

Automation & Scripting

Backup & Disaster Recovery

Documentation & Knowledge Management

Monitoring & Observability

Audit & Compliance Support

Soft Skills & Competencies

Required Qualifications

Technical Skills & Experience

Operating Systems - Windows Server (2012 / 2016 / 2019 / 2022 / 2025), basic Linux knowledge

Cloud Platforms - Amazon Web Services, Microsoft Azure, Google Cloud Platform

Windows Infrastructure - Active Directory, DNS, DHCP, GPO, WSUS, Clustering, File Services

Patch Management - WSUS, SCCM, AWS Systems Manager, Azure Update Management, basic YUM / DNF

Application Support - Application deployment, OS-level troubleshooting, performance diagnostics

Security & Hardening - CIS Benchmarks, 1AM Access Analyzer, vulnerability remediation, EDR / XDR tools

Cloud Services - EC2, S3,1AM, CloudWatch, SSM, Azure VMs, GCP Compute Engine

Security Tools - Trend Micro Vision One, Qualys, Tenable, AWS Config, Azure Security Center

Scripting - PowerShell, AWS CLI, Azure CLI, gcloud CLI

ITIL & ITSM - Incident / Problem / Change Management, ServiceNow, Jira

Backup & Recovery - Windows Server Backup, AWS Backup, Azure Backup, DR procedures

Containers - Basic knowledge of Docker, Kubernetes, and cloud container services

DevSecOps - Familiarity with SHIP-HATS and government DevSecOps frameworks

Preferred Certifications

Work Arrangements

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOL SINGAPORE PTE LTD | EA License No : 01C4394

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Tell employers what skills you have

Microsoft Azure

Troubleshooting

Kubernetes

Azure

Architect

Scripting

Amazon Web Services

EC2

JIRA

Windows

Docker

GCP

Evidence

ITIL

S3

Linux