L3 Production Support - Java (Banking Sector Client - Digital Banking Technology) - D L RESOURCES PTE LTD

Roles & Responsibilities

Key responsibilities :

• As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
• Update Jira, Confluence with change details.
• Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
• Diagnose problems raised by level 2 support / service recovery.
• Coordinate with testing team to ensure defects are addressed on priority.
• Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.
• Ensure code merged on regular basis to git.
• Take end-to-end ownership on production defect fixing until released to production.
• Guide and manage offshore team.
• Perform root cause analysis for major incidents
• Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Key Skills :

Tell employers what skills you have

MVC

Confluence

Web Services

Web Application Support

Design Patterns

Agile

Root Cause Analysis

Service Recovery

JUnit

Red Hat Linux

Production Support

SQL

Core Java

JIRA

Application Support

Angular

Java

API

J2EE

Software Development