Client Relation Executive

Duties and Responsibilities

As a Client Relation Executive, you will be reporting to the Director. Your principal duties include but are not limited to the following :

• Maintain organized sales records and report month-end goal-setting to the senior management team.
• Support management by completing orders and keeping customers informed of delays and delivery dates
• Ensuring the adequacy of sales-related equipment or material
• Responding to complaints from customers and giving after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Establish the planning process for the company by converting the Sales forecast into a feasible
• manufacturing plan;
• Oversee preparation and timely release of raw materials to production to meet production orders. Track usage of raw materials to production;
• Prepare monthly reports on the performance of production and highlight issues and bottlenecks that may potentially impact the achievement of the production schedule and customer satisfaction;
• Preparation of various monthly reports for Management (Sale & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment Sale Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.)
• Ad hoc duties as assigned by management.

Qualifications

Requirements

Other Information