TEAM LEWIS is a global marketing agency that has grown from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: talented creatives delivering award winning campaigns; expanding client relationships into new markets or services and its independence from outside investors. The agency, its people and client campaigns have won many awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is TEAM LEWIS Foundation. In January 2021, there was a need to respond to the challenges the COVID pandemic brought to communities and charitable organisations. TEAM LEWIS saw that support was crucial and change was needed to make that happen. Our local causes scheme was launched. Every member of TEAM LEWIS can nominate a local cause close to their heart to receive a cash donation. In addition, nominated causes can also benefit from a donation in kind of expertise, time, and resources. In the past year TEAM LEWIS has donated almost $2million to 445 causes around the world.

You can read more about TEAM LEWIS Foundation at https://www.teamlewis.com/impact/.

Purpose of the role

The role is responsible for day-to-day media liaison and project management within accounts. As the most media-focussed role within the Client Servicing team, this role will thrive on successfully pitching their clients’ stories to the media. This person integrates social media into PR campaigns and has the necessary skills to communicate effectively with their clients, teams and media contacts.

Key Responsibilities and Tasks

Client Management

• Assists the Campaign Managers and Campaign Directors with the management of clients and projects.
• Offers thoughtful advice and recommendations to clients and team regarding media strategy, tactics, and media opportunities.
• Maintains assigned relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services.
• Manages communication with select clients and ensures deadlines and service agreements are met consistently.
• Participates in the business development process by supporting with pitch preparation and research.

Media Relations

• Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative.
• Directly pitches engaging content to journalists, bloggers and analysts on an on-going basis.
• Assists in the management of press/analyst tours, briefings and meetings.
• Reviews and refines campaign programmes at a tactical level, ensuring on-going relevance and adapting plans where necessary.
• Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles.
• Researches, identifies, and approaches appropriate media contacts (eg. journalists, bloggers, analysts) on an ongoing basis
• Identifies and secures standing opportunities such a column and Q&As with a wide range of industry and national news platforms.
• Continually builds a solid understanding of the media landscape across national, regional, industry-specific and vertical channels.
• Attends and coordinates industry events with a view to growing and strengthening individual and TEAM LEWIS media network.

Content

• Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content.
• Creates press materials and compelling content for both traditional and digital media.
• Creates valuable and insightful briefing sheets to assist clients with their press communications.
• Understands and develops knowledge around how to find a good news angle or hook.
• Takes a developmental approach to improving writing ability, adapting and refining style to suit the needs of the client.
• Works with content specialists to ensure a consistent level of quality for all written content.
• Uses insight to create valuable briefing sheets for clients to use during their press briefings.
• Reviews content drafted by Campaign Executives/Campaign Coordinators, providing feedback and guidance.

Digital / Social Media

• Uses social media platforms to expand own network, develop media relationships and positively impact client results.
• Pitches additional digital content including infographics, animations and video to support written content and client aims.
• Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns.
• Provides social media insight as well as execution and management of related digital activity.
• Works collaboratively with the digital team to increase the utilisation of digital services wherever possible.

Team Working and Development

• Mentors and provides advice to graduates and Campaign Executives within direct and wider team.
• Ensures personal objectives are met on an on-going basis as well as meeting all deliverable client objectives.
• Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties.
• Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development.
• Supports with the training of graduates and interns wherever possible.
• Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge.

Reporting and Analysis

• Tracks and reports on media activity, including coverage reports, press clippings, online media engagement.
• Reviews reports and metrics prepared by Campaign Executives/Campaign Coordinators
• Ensures that all account activity and results are reported back to the Senior Campaign Executive / Campaign Manager / Campaign Director
• Communicates account performance internally at account reviews.
• Provides reports to the Campaign Director or senior management team on request.

General

• Supports the Client Servicing team on a range of initiatives and projects.
• Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity, and values.
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme.
• Contributes and supports the continuous improvement of systems, practices, and policies.

About You

• Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment
• Attention to detail
• Proven written ability in English and local languages
• Creative thinking
• Understanding of client business issues and requirements
• Highly developed presentation skills
• Thorough knowledge of media: print and broadcast
• Understanding of market research and analysis
• Ability to motivate and lead a team.
• Ability to delegate effectively.
• Calmness under pressure and ability to achieve tight deadlines.
• Ability to interact with confidence at board level with clients.
• Proven ability to keep abreast of current affairs and relate them to client situations.

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.